11 Things You Should Know When Choosing an ENT Doctor

Choosing a doctor for you and your family is not the easiest decision in the world, but it is definitely an important one.

Let’s see if one of these scenarios sounds familiar:

Scenario A.

You wake up in the morning, and you are so congested it almost feels like you can’t breath. Maybe this has just started or maybe it’s been going on for months.

You go about your day just “dealing with it” because you know that you’re healthy for the most part…until one day you just can’t take it anymore and realize it’s time to pay the doctor a visit.

Scenario B.

You’re a Mom, Dad, Grandma or Grandpa and little Susie is at home with an ear ache or a sore throat. Poor thing…she looks absolutely pitiful.

Meanwhile, you have other responsibilities (other kids, your spouse, a job, etc.) and you can’t afford to have a sick kid for very long.

We get it. You have a problem!

Note: If you would rather read this post as an infographic, click here.

You are looking for the best solution that will solve your problem quickly and effectively. We understand that your time is valuable, and that selecting the right ENT doctor for your particular situation is a critical decision.

We would like to make that decision a little bit easier for you. In this article we’ll talk about 11 important things that you must take into consideration when choosing an Ear, Nose, and Throat doctor for you or a family member.

Remember, dropping the ball on just one of these points could lead to choosing the wrong ENT practice, so read carefully!

1. Experience & Credentials of doctors in the practice are important.

Let’s say you decide one day that you want to learn how to play golf. Your first inclination is to go to your neighbor, Frank, who plays golf occasionally on the weekends and has done so for the past 10 years. Can he show you a few things? Probably so.

But what if…what if you had a chance to learn from a real expert? What if you had the chance to learn how to play golf from a teacher who had worked with professional golfers around the world? Would you be interested? All other things being equal, isn’t that the choice you would make? Of course it is!

The same is true with your health, except dealing with medical issues is far more important than golf! When you have health problems, you want experienced, educated doctors on your team. The good news is these doctors are right here in your own backyard, and you’ll find them here at Northeast Atlanta ENT.

You can meet our doctors at either of our 2 office locations— Johns Creek, GA and Lawrenceville, GA. We have 4 doctors— both male and female— on staff to care for you and your family.

Instead of just telling you that we have great doctors at Northeast Atlanta Ear Nose & Throat, why don’t we show you? In fact, if you click the links below you’ll see that several of the doctors at our ENT practice have been featured on the U.S. News Health Report:




The overflow of expertise and qualifications doesn’t stop there. All of these ENT doctors are Fellows of the American Academy of Otolaryngology – Head and Neck Surgery (FAAO-HNS), and have been voted as a top MD in the Consumers Checkbook.

As you can see, we are as qualified as any ENT doctor in the Atlanta area. We treat a variety of ear, nose, and throat problems interfering with people’s daily lives.

Our doctors specialize in pediatric and adult ENT problems including: sinusitis, sleep apnea, snoring, insomnia, head and neck cancer, laser surgery, pediatric otolaryngology, surgical treatment of ear disease, sinus disease, endocrine surgery, and otology.

We keep up with the latest technology and treatment options to deliver the care you deserve. We truly care about your health and we care about each and every patient. Simply put, you aren’t going to find better doctors anywhere in the Atlanta area to treat your ENT issues.

2. If surgery is necessary, where is it performed?

No one wants to have surgery, and we understand that. However, in certain circumstances surgery is inevitable. If surgery is required wouldn’t you like to know you’re in the care of a qualified, highly-trained doctor at a reputable hospital known for treating conditions just like yours?

At Northeast Atlanta ENT, we will evaluate your symptoms and make a diagnosis. Depending on the diagnosis, we can either provide treatment here at our office or refer you to a surgeon for more specialized care. Rest assured, you’ll receive proper treatment to relieve your symptoms.

To learn more, we encourage you to visit our page dedicated to office visits and surgery here.

3. Does the ENT doctor offer allergy testing and treatment?

Constant sneezing, a sore throat, watery eyes…when will it all stop? The honest answer is that it likely won’t stop until you understand what is causing the problem and how to fix it.

If you suffer from allergy symptoms year in and year out, a trusted ENT doctor is who you’ll need to see. He or she can help keep your pesky allergy symptoms at bay.

One of our many services we offer is allergy testing for adults and children. Our doctors test patients for allergies to dust, cats, dogs, roaches, molds, and a variety of trees, grasses, and weed pollens.

In addition, we can also test for a large number of food allergies.

If allergies are identified and present, we will evaluate your case and provide treatment options. Such treatment options can include allergy drops (sublingual immunotherapy), allergy shots, or prescription medication.

You don’t have to live like this…there is a better way. Take control of your allergies with allergy testing services offered at both of our Northeast Atlanta Ear Nose & Throat locations.

Don’t forget: For allergy sufferers, we provide up-to-date status of local pollen levels in the area— so be sure to check back on our website often to view pollen levels!

4. Does the ENT physician offer treatment for sinusitis?

Waking up and not being able to breath is flat out annoying, and it can easily put you (or your child) in a bad mood, ruining the whole day.

Sinusitis can be a frustrating, debilitating health issue for anyone who is unfortunate enough to suffer from it. Fortunately it can be treated, and at Northeast Atlanta Ear Nose & Throat we have the most qualified doctors in the Atlanta area (Johns Creek & Lawrenceville, GA) to do just that.

If you are one of the many people who suffer from sinusitis, choose an ENT doctor who’s knowledgeable on the diagnosis and treatment of sinusitis. Doing so will increase your chances of getting the right treatment.

Our ENT physicians have many years of combined experience with diagnosing and successfully treating sinusitis (infection of the sinus cavities). This is one of the many services we offer. We will evaluate your symptoms to determine if you have sinusitis.

Treatment options at our ENT offices include: antibiotic therapy, intensive antibiotic therapy, or outpatient sinus surgery. To learn more about sinusitis, including symptoms, prevention, and treatment, visit our webpage here.

5. Does the ENT office accept my health insurance plan?

If you have excellent health insurance, you want to choose a doctor who accepts your health plan.

At Northeast Atlanta ENT, we accept most major insurance plans. We also accept CareCredit® as a form of payment.

We invite you to call us at either office to ensure we accept your plan and to learn more about payment options: Johns Creek, GA (770-623-1608) or Lawrenceville, GA (770-237-3000).

6. Are pediatric ENT services offered?

If you have children, you know how frequently they can get ear infections, sinus infections, sore throats and more. Having an ENT doctor on speed dial is an essential tool for any parent to have in their arsenal.

After all, who wants to go to a general practitioner every single time, just to be referred to an ENT? Save your time and money by directly booking an appointment with our pediatric ENT office.

If your son or daughter is suffering from tonsillitis, sinusitis, or other common ENT problems, call us. During the appointment, we will conduct a general ear, nose, and throat exam, as well as review your child’s medical history.

We are equipped and dedicated to provide the latest pediatric ENT treatments. Also, when necessary, we perform all of our pediatric surgeries at Children’s Healthcare of Atlanta— one of the top pediatric hospitals in the country.

Rest assured, your son or daughter will be in great hands under our care.

7. Evaluate office environment and communication style.

Of course you and your family want to feel comfortable and at ease while visiting the doctor’s office. When you go to the office for the first time, what’s your first impression? Do you feel uptight or at ease? Are the staff members courteous and helpful, or rude and quiet?

Evaluate all of your feelings as you sit in the waiting room and while speaking with the doctor(s) and team members.

Our doctors and team members have created a relaxing, worry-free office environment with you in mind. We want you to feel comfortable. We want you to ask us questions. We want to provide the healthcare you and your family deserve!

In fact, we invite you to stop by either of our locations in Lawrenceville or Johns Creek, GA at any time to tour our office and to experience the difference that Northeast Atlanta ENT has to offer.

8. Make sure the doctors have reviews/testimonials from satisfied patients.

Would you eat at a restaurant or buy a product online without reading reviews? Absolutely not! Nowadays, most of us make decisions based on patient reviews or product testimonials. That’s a fact. If you’re in the market for a new laundry machine, do you go online to view product reviews from people who bought the same appliance you want? Most likely.

In today’s world, a lot of people choose their doctors using the same decision making process. You either get a referral from someone, search the web, or see an ad in the local magazine. Nowadays, what do most people do next?

They type in the practice name or the doctor’s name into Google and read patient reviews. We invite you to do this with our office because we know you’ll be satisfied with what you find.

As a matter of fact, we’ll make it easier for you—-just click any of the following links to read our patient reviews:

Our Lawrenceville, GA Facebook page
Our patient testimonials webpage

9. Are cosmetic services offered (such as products to reduce smile lines)?

At Northeast Atlanta Ear Nose & Throat we do more than make you feel good; we make you look good, too! If you feel you need treatment to get rid of smile lines, laugh lines, or other wrinkles, we offer a treatment that is tailor-made just for you.

Specifically, we offer wrinkle fillers and Botox, as well as various skin care products. If you want to get rid of smile lines, marionette lines, or vertical lines on your face, Botox® or facial wrinkle treatments (fillers) might be right for you.

If you have problem skin or if you simply want to take care of your skin the best way possible, we can create a customized skin care program for you. Our patients love this!

This can include soothing or purifying cleansers, exfoliants, glycolic facial toning, green tea treatments, facial serums, clay masks, sunless tanning lotions, eye and lip serums, antioxidant moisturizers, renewal creams, and more.

No doubt, a customized facial care program will give you clean, beautiful skin you’ll love!

10. What types of hearing aids do the doctors offer?

Hearing aids come in a variety of shapes and sizes. There are different types of hearing aids available based on your lifestyle, daily activities, and what you are looking to get out of wearing a hearing aid. Our hearing aid audiologists at Northeast Atlanta ENT will talk with you to understand your needs and to recommend the best hearing aid for you.

There are six types of hearing aids we offer: Open Canal, Behind the Ear, In the Ear, In the Canal, Completely in the Canal, and Invisible in the Canal. These come in various styles and in over 30 brands— a huge selection to choose from!

Plus, we offer packages to provide you with a warranty and free hearing batteries for up to three years. To learn more about the hearing aids we offer, visit our hearing aids page!

11. What about treatment for ear infections or tinnitus? Is that offered?

Is it a buzz? Or maybe it sounds like someone keeps tapping a spoon against a glass in order to get your attention…right in your ear!

Either way, you may be one of the many people who suffer from ear infections or tinnitus (ringing in the ears). Prior to undergoing treatment, we recommend choosing an ENT doctor who is specialized and trained on these common ear problems.

Our otolaryngologist and audiologist will conduct a thorough exam and evaluation during your appointment. We will determine if tinnitus exists and try to understand its causes. Some individuals who have tinnitus also suffer from middle ear problems.

We will perform audiological tests, tests of balance function, and other laboratory work to determine the root cause of your tinnitus symptoms. Our doctors will determine which treatment will work best to reduce the ringing in your ears.

For those suffering from frequent ear infections and otitis (infection of the middle ear), we offer treatments for that, as well. We will perform necessary tests to determine underlying causes and provide treatment options, such as medication.

So, what’s the next step for you?

Now that we have given you an actionable plan for selecting an ENT doctor, what should you do next? We encourage you to contact our office and schedule an appointment!

If you have any questions or you’d like to schedule an appointment, call either of our office locations (Johns Creek, GA at 770-623-1608, or Lawrenceville, GA at 770-237-3000), or visit our contact us page.

You don’t have to suffer with the ear, nose, and throat issues you are currently experiencing. We can help you solve these problems and get you on the path to feeling great once again! Give our ENT office location nearest you a call today, or contact us here.